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What's that?

THE EU CBEC FORUM


The comprehensive event for the digitalization of the retail industry, with insights from the top players of e-commerce and cross-border trade to support SMEs along their road to go digital, foster international cooperation
and support businesses across countries.
Four main themes viewed from six different industries: a platform to discuss about change and
the future of e-commerce in the new normal.

The Second Edition At a Glance

ONLINE & OFFLINE ATTENDEES
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PANELS
& SPEECHES


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COMPANIES
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HOURS OF RECORDINGS


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SPEAKERS
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LIVESTREAMING
SESSIONS


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THEMES

DIGITALIZE
YOUR BUSINESS

Blockchain, artificial intelligence and technology are re-defining the way we do business. A road map to guide SMEs toward the digital world, to discover how to sell cross-border through e-commerce and to find new solutions to grow your market.

CONSUMER 
INSIGHTS

Customer satisfaction and changes in the customer journey in a future perspective. The latest trends about what consumers want and expect from digital businesses, including the integration of offline and online channels. 

LOGISTICS & 
REGULATIONS

Logistics operations as the structure to make cross-border e-commerce a reality: global scenarios and solutions from warehouse management to last mile, highlighting the latest regulations on import export and custom clearance.

MARKETING & SOCIAL COMMERCE

Digital marketing tips and social media optimization to connect SMEs with consumers: live streaming, marketing automation, user experience and strategies to better position your brand within the market and reach your sales objectives.

ABOUT


THE EU CBEC FORUM 2021 IS A HYBRID EVENT


To give everyone the opportunity to enjoy the event, this year edition had both online and offline.
Attendees had the possibility to choose between two different participation modes, virtual and in presence.
All contents of the forum, including main stage activities, networking, demonstrations and expo area were available LIVE.

ICON ABOUT 01

The Mission


Change your business with Digitalization


The pandemic did not stop us, but it compelled us to rethink our business models. In 2022 digital solutions won't be an option anymore but will play a key role in the future development of any industry, both on B2B and B2C alike. The EU CBEC FORUM 2021 wants to bridge SMEs with service providers and e-commerce experts to support companies along their path to go digital and find new business opportunities through cross-border e-commerce.

ICON ABOUT 02

Why Wallonia?


A strategic hub for
Cross-Border E-commerce


Lying at the heart of Europe, Wallonia (the French-speaking region of Belgium) is able to access a market of up to 500 million consumers within one day. It is a region naturally open to the world, a place with a liberal business environment without restrictions for foreigners. It is very export-oriented, making 70% of its turnover on exports with one of the highest export rates in the world (EU average: 30%).

ICON ABOUT 03

The Location


Liege airport
LGG


Liege airport ranks 6th among the Top 10 freight airports in Europe. Thanks to its wide array of services and its position at the heart of Europe, it’s been chosen by worldwide renown logistics operators, such as FEDEX/TNT, Cainiao and Airbridge Cargo, as a strategic base for their European Network. With its 24/7 multimodal logistics platform, LGG is now one of the most prominent nodes for cross-border e-commerce in Europe.

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The Expo Area

The Expo area will host physical booths organized inside LGG Terminal 1, where manufacturers, brands and digital service providers will be able to meet and engage in networking activities. Exhibitors unable to attend in presence will have their own online booth with video and promotional materials to display their services and products. They will be able to use the online functions of the event to interact with all attendees and meet them virtually, and their logos will be displayed together in a special groupage booth on site.

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The Forum Area

The Forum area will feature a main stage for all info sessions and workshops hosted during the two days of the event. Keynote speakers and C-level players will take turns explaining how SMEs can integrate digital solutions within their business models. These in-depth lessons will be streamed live constantly on Zoom during the event, together with parallel sessions only available online to give as much content as possibile to all attendees participating to the event, with the recordings available on demand to membership pass holders.

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The Lab Area

The Lab area will be a place to experiment directly the power of digitalization. Here practical demonstrations of all concepts and theories explained on main stage will take place, in order to give a first hand impression of what the digital transformation can do. The Lab will offer to the EU CBEC Forum 2021 attendees two main activities: a live streaming studio with Chinese influencers selling Belgian products from LGG directly to the final consumers based in China, and an area to try new retail models.


MEET THE ORGANIZERS

awex logo

AWEX


Wallonia Export Investment Agency

The Wallonia Export-Investment Agency (AWEX), is a Public Interest Organization in Wallonia created in 1998 and part of the Walloon Government. It provides Belgian and foreign companies top-notch consultancy services ranging from human resources to geographical and sectoral prospecting offers to assist them in their international development.

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OBOR GROUP


Cross-border, Marketing and much more

Obor Group is a comprehensive and multi-service entity operating on all levels of cross-border e-commerce value chain. The six companies thriving inside its ecosystem cooperate together to provide the best cross-border solutions in supply-chain management, distribution, marketing and communication for European and Chinese Brands seeking to market their own products in the Asian and European Markets.


THE LAB AREA


The Lab Area will present an educational experience for European SMEs to explore innovative instruments and learn how to undertake the digital transformation. Within this area, visitors in presence will be able to explore 3 educational modules devoted to themes including Livestreaming, O2O strategies and New retail.

The Campus

A pop-up campus with in-depth masterclasses dedicated to digital tools that any SME can leverage.

This area will host lessons for any visitor joining the EU CBEC Forum in person, and will provide insights on actionable strategies for SMEs such as video marketing on Youtube, Google Analytics integration and augmented reality.

The Livestreams

A fully fledged livestreaming studio with sessions connecting Liege Airport to both the European and Chinese digital markets.

Livestreams will display different categories of products, from Belgian national food brands to cultural products and touristic destinations, with explanations from professionals and interactions between brands and consumers.

The Toolbox

Consumer journey is now a key topic for any retailer who wants to stay competitive in the post-pandemic era.

The Lab Area Toolbox comes into play with a complete showcase of different online solutions that can be applied directly to offline store designs to provide your customers with engaging and user-friendly purchasing experiences.


THE LAB AREA IS BROUGH TO YOU BY:

ATLAS


A Hiseas Company

Atlas Hiseas (previously Atlas International Culture) is a Belgium-based facilitator, designer & implementer for innovative Sino-European projects in Europe and China since 2013. Active in the sectors of Business Development, Influencer Marketing, Communications & Public Relations, Event Management and Audio-visual Co-production, we are particularly focused on creative & tourism industries and exceed at effective cross-sector collaboration to bring about revolutionary concepts. Strong from our merger with HISEAS Group (leading EU destination management group in China) and acting as a central contact point and a bridge in the EU-China creative and economic exchanges, we own an extensive network with affiliates and representative entities widely established in Chinese and European strategic cities such as Shanghai, Beijing, Chengdu, Brussels, Paris, Budapest, Sofia, etc.

SPEAKERS

Arnaud Bonnel

Chairman

Fevia Wallonia

Bert Selis

VP

Liege Airport

Cling Guo

General Manager

Hongyuan Group

James Song

Senior Director

Alibaba Group

Leila Fan

Manager of Partnership

Cdiscount - Octopia

Luca Mastroianni

VP International & Corp. Comm.

Prestashop

Eugene Pyatak

Director of Sales

Meest

Giulio Finzi

Senior Partner

Netcomm

Claudia Vernotti

Co-founder & Director

ChinaEU

Jasmin Battista

Deputy Secretary General

EU Commission
Secretariat General

Devin Booth

International Business Manager

Bizon

Derek Sun

General Manager of Cainiao Smart Hub Europe

Cainiao
Alibaba Group

David Bu

General Manager Europe

Cainiao
Alibaba Group

Maria Amelia Odetti

Head of Growth

Adiacent China

Michel Kempeneers

COO

Awex

Simon Waring

Managing Director

Green Seed Group

Steve Bologne

Export Sales Manager

Ortis Laboratories

Dmitry Bergelson

Co-founder

Get Faster

Federico Sugoni

Owner & Founder

The Kiteworld Shop

Kathy De Leye

CEO

Alando Global

Efe Basaran

Senior Director Sale

DHL Express Turkey

Werner Rens

Councellor General

Belgian Customs

Jeroen Dekker

Managing Partner

Active Ants - Landmark Global

Stepan Gusamov

Head of Ozon Global

Ozon

Pascale Delcomminette

CEO

AWEX

Dongqing Zhang

Cargo Development Manager

Liege Airport

Leah Wang

CMO

Xinxuan Group

Bart Horsten

Managing Director

Horsten International

Veerle L.R. Dierendonck

Fiscal Expert

Belgian Customs

Zheng Han

General Manager Global Gold Suppliers

Alibaba.com - Alibaba Group

Riccardo Cavaglià

Director of E-commerce

Adiacent China

Cedric Donck

Board member

Etail Agency

Chenyin Pan

General Manager

Adiacent China

Derek Hu

Senior User Growth Consultant

Alibaba.com - Alibaba Group

Paul Laidler

Head of Global Acquisition

Pivot International

Martin Svoboda

Head of PR

Apek
The Czech E-commerce Association

Sven Van de Perre

Founder & Creative Director

Tropos AR

Ozan Acar

Chairman

TOBB
Turkish E-commerce Council

Sinem Unalp

Seller Acquisition Manager

Epsiburada

Mathias Ervyn

Trainer

Google Digital Atelier

Stone Shizhong Wu

Cainiao Network Global Supply Chain Business Unit

Cainiao

Joelle Taylor

Sales & Market Development
Director Europe

Landmark Global

EXHIBITORS

SPONSORS

COCKTAIL RECEPTION SPONSORS